Frequently Asked Questions

Answers to your questions

SafeSchool is a digital system for Swedish schools to manage incidents, harassment cases, and parent communication. Can't find what you're looking for? Email info@safeschool.se. We respond within one working day.

Frequently Asked Questions

Status and Launch
SafeSchool is open for pilot sign-up. Schools can join the pilot at any point and will be kept informed by email.
We're inviting all schools who want to test SafeSchool at an early stage. Pilot schools help us shape the product, participate in regular feedback sessions, and receive the product free of charge during the test period. See the pilot program page for more information.
The pilot program is open for sign-up. Register your interest via the pilot program and we'll get you started.
GDPR and Data Protection
All data is stored in Sweden, within the EU. The school is the data controller and SafeSchool is the data processor. We sign a Data Processing Agreement (DPA) with every school before starting. See our privacy policy for details.
No. All data is stored in Sweden. No data is transferred to third countries outside the EU/EEA.
We export all your data in a structured format (JSON/CSV) and then delete all data from our systems within 30 days of the agreement ending. This is regulated in the DPA.
Technical and Setup
No. SafeSchool is a web-based service that works in all modern browsers: computers, tablets, and mobile phones. No IT department involvement is needed to get started.
No. Parents and guardians communicate via a personal, encrypted link that the school sends them. They need no app or login. Just open the link in any browser.
API integration with external systems is on our roadmap but not included in the first pilot program. Export functionality for Swedish Schools Inspectorate reports is planned for launch.
Features and Coverage
Yes. SafeSchool supports offensive treatment (Education Act ch. 6), discrimination (Discrimination Act), accidents, and other student incidents, with the correct documentation flow for each category.
Yes, that is a core feature. Municipality administrators get a consolidated view of all schools' cases, trends, and statuses, without seeing sensitive details that belong to each individual school.

Still have questions?

Get in touch and we'll reply within one working day. You can also book a call directly.